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Return and Exchange

happy shopping
We want you to to be Happy Shopping!
As our value customers, your satisfaction is guaranteed! It Socks guarantees all products we manufacture and sell at our online store to be free from defects of workmanship. We will gladly replace defective items or issue a store credit for any defective item you wish to return.

If you're not satisfied with the fit, quality, color, or size of any club dress, don't hesitate to return it and choose any item in another size or color. We will gladly exchange any item that you're not completely happy with.

Unless defective, hosieries cannot be returned.

Refund Policy
As we are trying to squeeze our profit to give you the best value products with the lowest price possible, we unfortunately cannot issue refunds due to the increased costs during transactions. However, we'd like to offer you the exchange or store credit for your returns. As an apology for this inconvenience, we will offer you the store credit with 10%* more of your purchased value, which is 110% of your total purchased value per eligible transaction!

For Returns and Exchange
Please be noted:
  • Items should be returned within 7 days of purchase.
  • Hosieries cannot be returned unless defective.
  • Items that have been laundered or altered in any way cannot be accepted for exchange or return. Original package, tags and receipt should be included.
  • Courier services are suggested for return shipment for reasons of securely locating your items and speeding up the processing time. Please email to admin@itsocks.ca with the courier company and tracking number when you place the return. Alternatively, you can return items to our retail store and we will be glad to serve your needs. Both the return shipping address and the retail store address are the same, 162A Spadina Ave., Toronto, ON, Canada, M5T 2C2.


* Eligible once per effective purchase. Up to $10 value per transaction. Only valid for online purchase.